The FLAVIA VALENTINI return policy

Free return shipping is offered to customers resident in Italy and Europe. To return one or more items from an order, all of the following conditions must be met:

The return must be requested within 14 calendar days from the delivery date.
The item must be in its original condition, unused, unaltered and unwashed.
The item must be returned with labels and packaging in original condition.
Note: SALE items are not eligible for returns.

Swimsuits: must be returned unworn and with the original hygiene protection sticker still intact.

All original tags must still be attached to the item(s). Be careful of deodorant, makeup or perfume that could come off, and be careful of jewelry that could snag or tear the fabric.

Damaged/Defective Items: If you believe an item is defective or damaged, please contact our Customer Service team so they can help you resolve the issue.

FLAVIA VALENTINI reserves the right to refuse any returned product that does not comply with the return policy indicated above. Refused items will be sent back to the original shipping address with no refund processed. To avoid this, please contact our customer service team to resolve any issues or concerns regarding the items you wish to return.

When requesting a return, customers must ensure that they keep the return shipping receipt until the refund is duly processed by FLAVIA VALENTINI.

FLAVIA VALENTINI reserves the right to refuse any return request without this mandatory proof of return postage.

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To initiate a return, please submit a return authorization request you can contact our customer service team to assist you with the returns process.

sales@flaviavalentini.com or customercare@flaviavalentini.com

We remind you that it is not possible to return multiple orders with a single return request and in the same box; orders must be shipped separately with different return requests.

When requesting a return, customers must ensure that they keep the return shipping receipt until the refund is duly processed by FLAVIA VALENTINI. FLAVIA VALENTINI reserves the right to refuse any return request without this mandatory proof of return postage.